Free “PC Health Check” at Office Depot Cost Customers a Whole Lot

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Office Depot and OfficeMax stores offered customers a free “PC Health Check”, but according to the FTC, customers who used this "free service" between 2009 and 2016 were incorrectly and deceptively told their computers were infected with viruses. The results prompted some customers to purchase additional services from the companies, which cost customers up to $300.

Office Depot, Inc. and Support.com, Inc. agreed to settled with the FTC to resolve these allegations. $35 million will be handed over to the FTC, and the FTC anticipates using these settlement monies for refunds.

Complaints on matters such as these, or other areas such as Identity Theft and other scams can be submitted to the FTC here: https://www.ftccomplaintassistant.gov/ 

Speak up, take action!

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